We offer delivery to Malaysia, Singapore and Brunei. For other countries, kindly contact us at email@example.com for shipment charges before making your payment.
We are offering Free Delivery for purchase above RM 200.00 for WEST MALAYSIA only.
Orders below RM 200.00, we will have a postage charge of RM 8.00 for West Malaysia.
East Malaysia and International Orders are not entitled for free postage.
How long will my order take to arrive ?
Estimated Arrival Time
The parcel will take about 14 - 21 days for arriving exclude any Public Holiday and Weekends. However this is limited tracking as we are using consolidated shipment, till shipment has been reached to Malaysia then we will used local courier company, thereafter, we will upload the tracking no. accordingly to each order.
Why Order take so long ?
All of our products are directly import from USA, our team want to ensure every products are carefully chosen and packaged before its deliver meanwhile the products' quality remain assured. We will collect all the parcel from Sunday 00:00am to Saturday 11:59pm, and combine the parcel together into combined or consolidated freight in order for value of money to send back to Malaysia. Nevertheless We will have direct Freight from USA weekly. Therefore all the products will then being package in Malaysia according to orders and dispatch to customers. Hence we will advised customer to place the order in advance before the products run out to enjoy this lower cost benefit .
Our priority is to provide the best of service to our customers so we will ensure the parcels are being delivered by the deliver company in USA using the safest yet cost saving ways.
What's the Benefit of weekly shipment ?
We want all our customer to be hassle free and postage saving, therefore we will be liable the cost of custom clearance for the shipment. We want to see our customers happily receive their orders with joy and happiness. That's all we want from each families.
Do you have EXPRESS DELIVERY ?
No. At the moment we don't have express delivery service with us. We will notified our customer once we have added this service to our company.
We will take 3-6 days for processing exclude any Public Holiday and Weekends.
How can i track my order ?
Once your items being dispatched in Malaysia, a confirmation letter will then send to your email address and your order will be updated in your account.
Can I ship to an address that is different from my billing address?
Yes, that option is available during your checkout process.
What should I do if I received an incorrect item ?
No worries, do let us know immediately via email firstname.lastname@example.org along with your order ref. ID. We will make arrangement for you asap.
lf my product is missing from my order ?
We apologies for the missing product, kindly send us an email to email@example.com with your order ID. We will make arrangement for you asap.